The investigation is reviewing if Ford had recalled the vehicles in a timely fashion and if it recalled enough vehicles. Many times, auto mechanics replace and repair car parts, which requires a working knowledge of automotive technology. The NHTSA in August 2021 opened an investigation after Ford in 2020 recalled 620,246 vehicles for another rear camera issue. Ford said it has 250 warranty reports alleging malfunctioning rear camera images after getting the 2023 recall repair and one allegation of a minor crash related to a loss of rear-view camera image. Last year, Ford said it had reports of 17 minor crashes relating to the recall issue and more than 2,100 warranty reports.įord said Thursday it had 29 claims of vehicles exhibiting symptoms of malfunctioning screens after getting the 2023 recall repair. Owner notification letters are expected to be mailed on June 26. Your Ford dealer has the right parts and the factory-trained technicians who know the right way to help your Ford vehicle perform as it should. The National Highway Traffic Safety Administration (NHTSA) said the loss of the rear view camera image can reduce the driver's rear visibility, increasing the risk of a crash. Ford last year updated the image processing module (IPMB) software in an effort to address the issue.įord said on Thursday it is "working together with suppliers to identify root cause and provide the correct remedy as quickly as possible". Or, enter your ZIP code, city, or city and state in the. Click on the map below to find locations nearest to you. Across the country, there are nearly 1,500 automotive repair shops where a large percentage of the technicians are ASE-certified professionals. The recall expands and replaces prior Ford callbacks for the same issue in 20. Find a Blue Seal Recognized Shop near you and click on automotive peace of mind. The new recall covers 2020 through 2023 Ford Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair SUVs with a 360-degree camera. WASHINGTON, May 18 (Reuters) - Ford Motor Co (F.N) is recalling 422,000 sport utility vehicles in the United States because the video output may fail even after getting a prior recall repair, preventing the rear view camera image from displaying.
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